The support department is made up of four units which includes the Human Resources, Information &Technology, Accounts and Administrationunit. The departmentprovides support to the operation’s departmentsforthe effective deliveryof their duties.
Information Technology
The IT Unit is responsible for the governance of the computer network system, installation and maintenance of infrastructure and ensuring the smooth functionality of the Commission.
Some of the main duties of the unit is to:
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- Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT Systems, including website, PCs, operating system, databases, software applications and peripherals,
- Develop standard operating procedures and best practices, including written protocols and guidance to end-users,
- Overseeing Provisions of IT support for all staff,
- Ensuring smooth running of all ICR systems, including anti virus software, print services and email provisions, And so on.
Human resources Unit
The functions of Human Resources Unit are primordial and key to generating productivity and general growth within the Commission.The Human Resources Unit is responsible for various functions such as,
- Managing the life cycle of employees at different stages such as recruitment, onboarding, development etc.
- Reinforce and maintain good organizational cultures
- Administering benefits
- Applying disciplinary measures
- Develop and implement policies
- Performance management
- Health and safety.
Accounts Unit
The Accounts unit is an integral part of the Commission. It ensures that the Commission remains compliant with the various financial legislations and policies whilst also ensuring proper management of the budget appropriated to the Commission. The unit also manages the refunds and payment of fixed penalties collected by the Commission.
The overall duties for the account’s unit are as follows:
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- Prepare and Report on budget performance.
- Revenue collection of fines and refund.
- Raising payment voucher locally and in foreign exchange.
- Banking of funds collected by the Commission Preparation of salary amendments.
- Verifying the proper recoupment of petty cash.
Administration unit
The Administration Department is responsible for administrative duties, supplier relations, vehicle management, meeting the needs of human resources, maintaining office premises and assets, purchasing and stock keeping. The Administrative Departmentensures the smooth administration of all the Commission's activities.
The overall duties for the administration unit are as follows:
- Maintenance of Database recording of mileage and fuel logbook.
- Implementation of the new fuel issuance procedure introduced by Ministry of Finance, National Planning and Trade.
- Fixed asset verification.
- Draft Administrative procedures that best serve the Commission’s uses.
- Acquisition of a new vehicle to Praslin to ensure continuity and effective discharged of officer’s duties.
- Setting up of refunds and fines collection on La Digue and Praslin in collaboration with the Praslin Office.
- Successful new procurement procedure in procuring goods and services.
- Successful maintenance of company vehicles.
